keepaf1

got a real weird prob on my wifes pc.every time she goes to open a folder on her desktop the pc keeps freezing.i ran antivirus and antispyware.nothing showed.also tried housecall.still nothing.tried systemrestore.still same prob.there is only photos in the folder.cant understand why it keeps freezing.only just started to do this.would be pulling my hair out but i am bald.any help would lower the stress level alot.anyone have any ideas ?
ps-tried registry cleaner but no luck

Crazy_J

You left out many crucial details in your post.

Does it just freeze when you open that picture folder or does the computer freeze when any folder is opened?

Have you gone into safe mode and try to access the folder?

What are the system specs?

What was the last thing that was changed on the computer?

Please update us and we'll try to help you out.

keepaf1

she can open the folder once,and when she closes it and tries to open it ,it freezes.it only happens with this one folder.when it freezes everything freezes-cant open anything else,sometimes she can restart using the start button(more often than not this wont work either).a friend of hers tried to help and suddenly all this started.dont fnow what they did(neither do they-typical)her system is as follows
msi k7n2
xp1800 stock
256 ddr333
60 g hdd
300w hyena psu

thats about all the info i have on her setup(running xp pro with all the updates)

Foe

Does she have the folder options set to use thumbnails, details, or something else? Try setting it to List and see if she has the same issue.

Does this happen when she tries to open the image folder when using an application also? Say an image type software like PaintShop Pro.

keepaf1

have tried all folder options ie thumbnails-list-detail etc.and she opens the photos with windows picture and fax veiwer.still the same prob.i have never seen this prob before

nev_payne

if the pictures are really important, go into safe mode, and cut them out of the folder into antoher...and make sure their just shown as details or list.

Enko

which spyware scanner are you using? some of them aren't as good as others.

try spybot search and destroy, lavasoft adaware, and for preventive measures install spywareblaster.
if you still got problems or spyware that the above can't remove, use Hijack This

keepaf1

tried going into safe mode and cutting the files into another folder.no luck .the new folder starts freezing everything when you open it a second time.its as if i transfered the prob(whatever it may be) into the new folder.i am going to try and move 1 file at a time into another new folder and see how that goes.the antispyware i used was adaware and spybot.it just seems strange that this only happens with this 1 folder

z0mbi3

Maybe there's some data corruption going on.

Try this.Download paint shop pro and inside that see if you can preview the pictures in there. If you can get to them in paintshop pro then you'll be able to resave them to antoher location (and even in a different format if you were feeling adventurous, infact I reccomend that.)

Another option.I would try moving the files to your own computer just to see if you can replicate the problem. If it does replicate the fault then delete the files from both pc's and never look back. If it doesn't replicate the fault go back to your wifes pc and try disabing uneccesary services, there are several guides knocking about on which services are safe to loose.

Just as a final thought (if paintshop pro isn't an option) and you have a digital camera (assuming they were jpegs) try moving them to it or some other capable portable device just to see if the pictures actually open.

If none of this sorts it just delete the folder and never look back. They can't be worth the contstant freezes.

Hope this helps and keep us informed.

Sparky

Just an idea, but have you done a repair disk yet?

keepaf1

havent done a repair disc or defraq but it looks like the wife has got it sussed.she went through the files 1 by 1 and deleted the ones she didnt want.opening the folder each time until the pc didnt freeze.it looked like there was some corupt data in there somewhere.luckily she didnt have to delete too much before it came right.stress level way down now.thanks for all the help guys.keep giving out the advice-100% top notch

z0mbi3

Quote: Originally Posted by keepaf1 havent done a repair disc or defraq but it looks like the wife has got it sussed.she went through the files 1 by 1 and deleted the ones she didnt want.opening the folder each time until the pc didnt freeze.it looked like there was some corupt data in there somewhere.luckily she didnt have to delete too much before it came right.stress level way down now.thanks for all the help guys.keep giving out the advice-100% top notch

glad you got it sorted.