Merkwurdigliebe

After updating to the latest ZoneAlarm and installing World of Warcraft, I rebooted and got the dreaded BSoD.

Stop: 0x0000008e (0xc0000005, 0x85670dae, 0x85a6641, 0x00000000)

I can run in safe mode with no problems, but if I don't, the computer will always reboot and never load windows.

This thread has some info, but the solution sounds more complicated than simply wiping and reinstalling windows XP home. Plus I can't find the program he mentioned.

A little more info:
-Running latest updates of WinXP Home SP2
-I uninstalled ZoneAlarm but no change in the problem
-Running the latest Norton AV
-I unplugged all peripherals (no change)
-I had also just downloaded a zipped file from MegaUpload, extracted the contents, but had not opened the contents yet. So I may have gotten an evil proggie from that.
-My registry looks fine (to me, anyway).

Any thoughts? Should I just reinstall my operating system and never download random files from Rapidshare or MegaUplaod again?

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davidryder

Try updating your video driver in safe mode. If that doesn't work I would uninstall zone alarm. I would actually uninstall zone alarms anyway. Unless you are downloading porn executables or unsafe files virus protection IMO just slows down your hard drive.

Windows firewall + defender are perfectly acceptable alternatives.

BigAkita

List your equipment and state whether or not you have any of your gear overclocked.

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Merkwurdigliebe

Nothing overclocked.

Tech specs are:
-Asus A7N8X-e deluxe motherboard (socket A, aka 462)
-AMD 3200+ barton cpu
-1 gig of Crucial RAM
-ATI Radeon 9700 pro (AGP 8x card) with I believe 128 MB of memory
-40 gig SATA Seagate hard drive with the operating system
-250gig of the same type for all data.
-Plextor dual-layer dvd burner
-zyxel G-302 U3 wireless adapter


I should add that both of my month-old backup drives (running the same operating system) work just fine. I like to keep a small, separate drive for the operating system just for emergencies like this.


Also running:
-Directx 9.0c
-ati catalyst drivers 7.7 (anything above 7.7 and some of my games don't work)

I wonder if WoW installed some new drivers...

I suppose I could try to remove and reinstall catalyst 7.7 in safe mode.

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Merkwurdigliebe

I removed the ATI drivers in safe mode and now it is booting up just fine. Now it just freezes up at the desktop. I think I hit some of the Norton AV functionality during my ham-fisted registry editing.

I have learned my lesson.

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