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| Former GameApex Editor Join Date: Feb 2004 Location: Ohio
Posts: 6,669
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Listing the item: 1. Follow all rules. 2. Include information about shipping. 3. Describe the item as best you can and provide pictures if possible. 4. State other information regarding your policies. 5. Show some feedback, eBay, HeatWare, PimpRig, etc 6. Use an organized listing, so potential traders can see stuff easily. 7. Posting a dozen threads regarding the same stuff gets old, and no one takes your threads seriously. Edit your threads with new stuff. Packing the item: Processors: Use the blister packs that CPU's are shipped in. Put that into a small box, like a jewelry box and place that in a larger box with bubble wrap, etc. Make sure to seal the small jewelry box very well, as bent CPU pins are not good. Always get insurance if it's a CPU worth $50 or more. Motherboards: Keep the original box and anti-static bag. Double box the motherboard box with bubble wrap or packing peanuts to spare. Use peanuts inside the motherboard box to keep accessories from moving around. Video cards: Keep the original box and anti-static bag. Double box the video card box with bubble wrap or packing peanuts to spare. Use peanuts inside the video card box to keep accessories from moving around. Harddrives: Place inside an antistatic bag, then cover with bubble wrap. Place that into a small box, and then place into a slightly larger box. Or, if you have the packaging from an RMA'd drive, use that. RAM: Use the original packaging if you can, the blister packs or the cases (Geil). If not available, put into anti-static bag, and tape up. Cover with stiff cardboard that is larger than the ram and then bubble wrap. Place into padded envelope. Cases: Use the original box with the styrofoam supports. If not available, use a hefty ammount of packing peanuts. Shipping the item: 1. Keep the receipt to show the buyer if he asks for it! 2. Ask the buyer or notify him of your shipping method. 3. Notify the buyer of when you will ship and when you do ship. 4. Purchase insurance on high cost items and ask the buyer if they would like to purchase insurance on anything and everything. Shipping internationally: 1. Find out brokerage, border crossing, etc fees before shipping. Do not stick your buyer with a $80 fee for a $50 item. 2. Always use tracking. Stuff tends to ship slowly. Rather than someone thinking you stiffed them, the item could be tied up at customs. 3. Pack well. If opened by customs, they will not repack as securly as you did. Insurance is a good idea. Do not pack suspiciously, like an exactly 1KG package... Communication: 1. If something happens, let the other party know! 2. Not everyone lives at the computer, so if they don't respond your 14 emails in one day after the transaction (my experience on eBay once), don't threaten to involve the police or something. 3. Be honest, if you forgot to mail it, you forgot. If you forgot to insure it, you forgot. 4. If something comes up, you leave on an emergency trip, post in your sale thread, and PM all involved parties. Refunds: 1. Don't PM a seller three months later and ask for a refund of something you broke when overclocking. After you've fired it up and seen it work, your on your own. The seller doesn't know how hard you beat on something, how much you overclocked it, etc. 2. Don't ship something back without working something out. 3. When in a dispute with someone, get a third party mediator, a forum mod or staff or anyone you can both agree to follow. 4. If you decide you don't want the item anymore, its upto the seller to let you return or not. 5. If the item is broken, or damaged, take pictures and show the seller. He probably didn't know it was broken, or it broke during shipping. Feedback: Leave feedback for all transactions so others know what to expect. Retaining paperowrk: 1. If PayPal was used, keep everything a minimum of 45 days. Chargebacks and disputes can be filed for upto 45 days. 2. Keep shipping receipts until the person gets the item. I keep mine for two months. Payments: 1. Who pays or ships first if upto the two of you to decide. Usually, the seller with the highest feedback gets his stuff/payment first. 2. Follow payment instructions. Do not send a credit card PayPal payment if the seller says he doesn't want credit card payments. 3. Keep your copy of money orders. 4. Use PayPal when possible in order to file disputes and get refunds. Lastly, if it doesn't feel right, don't do it. Something else always comes up.
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