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Old 01-June-06, 11:25 PM   #1 (permalink)
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Default Need Office 2007 HELP URGENTLY

I recently installed the Office 2007 Beta alongside Office 2003 Professional. However now Outlook 2007 has started acting wierd and will no longer send/recieve emails. It will also not let me import/export or check account settings. I dont use Outlook so Im not familiar with it. Is there a way to fix this or at least backup all of my moms things(its her computer ) i.e calender,notes,tasks,emails etc so that I can uninstall both versions of Office and then reinstall office 2003 and restore everything?

Please PLEASE help my mom is getting really angry at me for this.
Thanks

UPDATE: Ive just archived everything and none for some reason all of her new emails are gone. As far as I can thats the only thing thats gone but I dont know for sure. Does anybody know how to fix this? I will give you as much positive Rep as I possibly can. PLEASE HELP

Last edited by eascarface; 01-June-06 at 11:31 PM..
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Old 02-June-06, 05:05 AM   #2 (permalink)
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Quote:
Originally Posted by eascarface
I recently installed the Office 2007 Beta alongside Office 2003 Professional. However now Outlook 2007 has started acting wierd and will no longer send/recieve emails. It will also not let me import/export or check account settings. I dont use Outlook so Im not familiar with it. Is there a way to fix this or at least backup all of my moms things(its her computer ) i.e calender,notes,tasks,emails etc so that I can uninstall both versions of Office and then reinstall office 2003 and restore everything?

Please PLEASE help my mom is getting really angry at me for this.
Thanks

UPDATE: Ive just archived everything and none for some reason all of her new emails are gone. As far as I can thats the only thing thats gone but I dont know for sure. Does anybody know how to fix this? I will give you as much positive Rep as I possibly can. PLEASE HELP

Well the whole zero points of rep isn't really swaying me but you could try manually updating using office 2003 components. Last time my aunts outlook fecked up and died I just re-installed it, and it kept all the emials and settings. Hopefully that would work for you, but I'm not promising that it won't destroy everything!
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Old 02-June-06, 01:10 PM   #3 (permalink)
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well.. since it is a beta... i cant gauntee that you will be able to go backwards....

but... go to file --> import and export

choose export to a file

choose personal folder file (.pst)


uninstall outlook 2007...

reinstall outlook 2003

then go to the same place and reimport the pst file....
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Old 02-June-06, 02:25 PM   #4 (permalink)
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Thrill Kill hit it right on the head. That's exactly what you need to do. Also it should keep the emails as long as the HDD is not formatted and the program isn't completely uninstalled.
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