Laptop with NO sound

Vash_The_Stampede · 14-October-04, 04:55 AM

Hey everyone. My mom has a Gateway laptop and the sound on it does NOT work I reformated the Hdd and reinstalled all the drivers from GW's website but nothing no sound out of the speakers so i tried plugging in my head phones nothing out of them also.

Volume is turned up all the way. nothing is muted that i know of. But still NO sound. I had done some ebay looking to see if there were anything like usb speaks but didnt find any. Id rather be able to fix tthis rather then just by pass the problem. The laptop was used when she got it and it looks like it might of been dropped once. But everything else works on the laptop.

Im willing to take the thing apart if thats what it requires .

Its a Arc something laptop its 1.6ghz i think, 512Mb ram, 60Gb hdd, and i think a dvd-rw. any help would be great and thanks for your time.

lAnonymousl · 14-October-04, 04:58 AM

Under Services is Windows Audio on? Also in the BIOS?

aaronrkelly · 14-October-04, 05:07 AM

They make external sound cards that plug in via USB - whats the exact model number of the lappy??? Also is the sound device even showing in the device manager and if so whats the error message.

Vash_The_Stampede · 14-October-04, 05:09 AM

Thanks for the quick reply.

Yes the Windows Audio was set to automatic and Started.

There wasnt a option for the sound in the bios.

Just looked and its a 200ARC Gateway Laptop.

Vash_The_Stampede · 14-October-04, 05:16 AM

sorry didnt see yoru reply till after i replied aaron.

yea the sound device shows in the device manager and it shows it as working fine. so there are no errors.

aaronrkelly · 14-October-04, 05:17 AM

This is highly unlikely but has someone his the FN and the S/PDIF key to enable digital sound to the back of the PC as this may disable the onboard speakers (just reaching but anything is possible).

http://support.gateway.com/s/Mobile/...609faq18.shtml

Vash_The_Stampede · 14-October-04, 05:24 AM

I tried pushing the S/PDIF button with FN just to check if it was and no didnt change anything.

Stampy · 16-January-05, 12:13 AM

n

Quote:

Originally Posted by Vash_The_Stampede


	sorry didnt see yoru reply till after i replied aaron. yea the sound device shows in the device manager and it shows it as working fine. so there are no errors.

Hey Arron,

I have the exact same laptop & the exact same problem with the audio

... so I'm at a stage where I guess I'll have to send it into a repair technician.. but ... before I do ... did you manage to solve your problem & if so how ?

Cheers!

Sean

14-October-04, 04:55 AM		#1 (permalink)
Vash_The_Stampede Apex Techie II	Laptop with NO sound Hey everyone. My mom has a Gateway laptop and the sound on it does NOT work I reformated the Hdd and reinstalled all the drivers from GW's website but nothing no sound out of the speakers so i tried plugging in my head phones nothing out of them also. Volume is turned up all the way. nothing is muted that i know of. But still NO sound. I had done some ebay looking to see if there were anything like usb speaks but didnt find any. Id rather be able to fix tthis rather then just by pass the problem. The laptop was used when she got it and it looks like it might of been dropped once. But everything else works on the laptop. Im willing to take the thing apart if thats what it requires . Its a Arc something laptop its 1.6ghz i think, 512Mb ram, 60Gb hdd, and i think a dvd-rw. any help would be great and thanks for your time.

14-October-04, 05:17 AM		#6 (permalink)
aaronrkelly Apex Tech God	This is highly unlikely but has someone his the FN and the S/PDIF key to enable digital sound to the back of the PC as this may disable the onboard speakers (just reaching but anything is possible). http://support.gateway.com/s/Mobile/...609faq18.shtml Last edited by aaronrkelly; 14-October-04 at 05:25 AM..

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14-October-04, 04:58 AM		#2 (permalink)
lAnonymousl The Who? Hoe	Under Services is Windows Audio on? Also in the BIOS?

14-October-04, 05:07 AM		#3 (permalink)
aaronrkelly Apex Tech God	They make external sound cards that plug in via USB - whats the exact model number of the lappy??? Also is the sound device even showing in the device manager and if so whats the error message.

14-October-04, 05:09 AM		#4 (permalink)
Vash_The_Stampede Apex Techie II	Thanks for the quick reply. Yes the Windows Audio was set to automatic and Started. There wasnt a option for the sound in the bios. Just looked and its a 200ARC Gateway Laptop.

14-October-04, 05:16 AM		#5 (permalink)
Vash_The_Stampede Apex Techie II	sorry didnt see yoru reply till after i replied aaron. yea the sound device shows in the device manager and it shows it as working fine. so there are no errors.

14-October-04, 05:24 AM		#7 (permalink)
Vash_The_Stampede Apex Techie II	I tried pushing the S/PDIF button with FN just to check if it was and no didnt change anything.