well im gonna rma this board and im gonna prolly go intel outta teks reccomendation... since he uses a 2.4c that can easily go up to 3.0 ghz ill prolly get that with a IS7- E mobo... only prob i cant rma this processor... past the friggn 7 days.

i myself think that newegg shud give me better support since i did spend 1200+ at their place and i am planing on spending even more on a better processor. Do you think their is neway they can cut me some slak... or if neone has a "scenerio" they have used be4 id love to hear it and take some advice...

What CPU are you tring to get RMAed boosh.last time I checked you were OK with your new build?

well yes im ok but tek thinks since i can my mobo is alrdy skrewed up i should goahead and go intel. Its giving me bad memory bandwidths... and i got dual ddr turned on...

im using a Barton 2500+

Just tell them that. Talk to their Customer service and tell them you spent 1200, and are going to spend more.

you think thyll let me slide wit that one slider?

damn they aint open know.. ill have to try tomorrow i hope they let me or i might have to try and... well to early to tell of my plans if i cant return processor but i hope i can... i heard lots of neweggs awseme customer service... i hope they wont fail me.

Sure. You'd be surprised how much customer service can give away. Our company doesn't advertise a phenomenal amount...hardly at all, but we are number one in our market. Good customer service. We give away something that costs us 50 bucks to make, and cost the consumer 200 at the store, we just got 200 bucks of advertising, and more, because they'll tell their friends and so on.

I've delt with newegg on an RMA for my first EPoX mobo, and the day they got it, which was after the 30days, They sent out a brand new board with all the retail trimmings that I didn't include when I sent it in.
The RMA dood will run you through some checks via E-mail, then he'll give you a RMA# . Send in your stuff and they'll replace it.
I'd try to handle it by E-mail too. That way you can have time to think about what there asking of you and the time to think about what your reply will be and get help if you need to.
The customer is why they're in business and they want you to be happy.
The thing about changing your selection is they'll charge you a re-stocking fee. If you still decide to CPU swap, PM me I might have a solution for you

Quote: Originally posted by slider Sure. You'd be surprised how much customer service can give away. Our company doesn't advertise a phenomenal amount...hardly at all, but we are number one in our market. Good customer service. We give away something that costs us 50 bucks to make, and cost the consumer 200 at the store, we just got 200 bucks of advertising, and more, because they'll tell their friends and so on.

what u work with newegg?

and zenzzo im trying to rma my cpu not my board, they have a policy that says "after 7 days no refund"

I wish I worked at newegg. Can you imagine the employee discount?

I work for Bushnell Performance Optics. We sell Bushnell binoculars, riflescopes, telescopes, spotting scopes, nightvision scopes, radar guns, laser rangefinders, and couple other things. We also sell Bausch and Lomb Binos, riflescopes, spotting scopes, and telescopes. We also own Bolle Sunglasses, and Serengeti sunglasses.

cool do you sell bombs? lol

dang i wish you worked at newegg.com you could hook me up with some ****

but oh well i hope they cut me slak

They just might. Can't hurt to ask. Just don't be a totall a@@hole. But do be firm.

i will.... or i might get my computer illiterate mom to argue with em ahaha wuld be a joke to listen to

Drijve them over the edge.

just hope it aint a girl... so far each try with a girl in the past (of newegg.com) theye been bitches and never helped.. usualy even if its a girl i continue with her hoping shes a normal one and is actually nice.. or a blonde

Boosh, did you buy the PIB (Processor in a Box)? If so, it comes with a 3 year warranty with AMD...you can RMA it with them...(you have to have the AMD CPU fan though) Even if you bought the OEM processor, I believe it still comes with a 30-day warranty...at least you can get you a new processor...just not an Intel one...

the problem is i have a family here that has no brains i have had all my important boxes in one area but my very very smart mother thought it was junk cause it was plastic and threw it away (most likely scenerio) .... so no i dont got that nemore.... sigh.. everything happens to me but ill find a way.

sorry...what I meant was did you buy the AMD processor that comes with the Heatsink? If so then AMD will RMA it for you ... you don't have to have the original box, but you DO have to have the original heatsink/fan that came with the processor (the serial number is on it)

i understand what u mean by retail, its that my mom threw away the box and it had the warranty in their too..

Did she throw away the heatsink? You don;t need the box or the warranty card to RMA it...go here:

http://www.amd.com/us-en/Processors/...7_2139,00.html

and here for FAQ's on AMD Warranties:

http://www.amd.com/us-en/Processors/...7_1034,00.html

Call AMD Here: (408) 749-AMD9 for information on RMA'ing your processor...you need the following information:

1.Your name, address, and telephone number;
2.Your proof of purchase (including place and date of product purchase). You will be asked to fax or e-mail this verification to AMD;
3.Description of the type of processor you have (AMD-K6©-2 Processor, AMD-K6©-III Processor, AMD Athlon™ Processor, or AMD Duron™ Processor);
4. Confirmation that the product about which you are inquiring is a retail Processor in a Box (with heatsink and fan attached), and not a non-boxed product (processor only).
5. The serial number located on the fan or a description of the computer system including the brand and model; and
6. an explanation of the problem.

Good luck...no original box required...