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| Ars Technica RSS News headine feed straight from Ars Technica. |
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07-March-06, 05:02 PM
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| News Hound  |  Ars Technica // Study: 50 percent of refunds due to bad design A study shows that most returned products actually work, but the buyers can't figure out how to use them. Should we blame the engineers or the designers? Link To Original Article | |
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