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Anything Goes Just like it says... anything goes.

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Old 28-August-07, 09:16 AM   #1 (permalink)
Apex Techie Lite
Default Sony Mobo manual-Sony Online NonSupport

I requested a Sony Motherboard Manual for my Sony computer and here is their reply:


Thank you for contacting Sony Online Support.

As a matter of general public safety Sony does not make our service
manuals available to anyone except our licensed, authorized service
centers. For your own safety Sony strongly advises you not to open your
product casing for any reason. In many of our products, dangerously high
voltage remains in the system circuitry long after the unit has been
disconnected from all power sources. For other products, our internal
design and engineering data is both proprietary and confidential.
Maintaining the security of this type of information is instrumental to
our success as a business entity.

If your product's service manual is not limited by one of the two issues
above, the manual will be available for purchase from the Sony Direct
Accessories and Parts Center (DAPC) website below. Their site will be
able to provide you with the correct part number, current price,
shipping terms and availability:



TIP: If you are unsuccessful to locate the manual
you need online, or have any other purchase
questions, please contact the DAPC at:

Thank you for the opportunity to be of assistance.

Your Sony Email Response Team



Then they followed up with a survey on how well they provided the requested help. Lol-you can imagine my response.
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Old 28-August-07, 09:23 AM   #2 (permalink)
Rob
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Default Re: Sony Mobo manual-Sony Online NonSupport

Must.....refrain.....from.....telling own story.......about Sony..............(erk)....support......
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Old 29-August-07, 12:19 AM   #3 (permalink)
Sophist'Hoe"cated ReDNecK Reviewer
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Default Re: Sony Mobo manual-Sony Online NonSupport

This reminds me of that line " insert the proper movie here" ( cuz my minds shot)

"If you cant be an Athlete, be an Atheletic supporter"

Sony = Jockstraps
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Old 29-August-07, 04:33 AM   #4 (permalink)
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Default Re: Sony Mobo manual-Sony Online NonSupport

Sony = Bad

Get another system, Sony make worthless things like SecuRom copy protection for CD's and Games.
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Old 29-August-07, 04:00 PM   #5 (permalink)
Apex Techie Lite
Default Re: Sony Mobo manual-Sony Online NonSupport

Quote:
Originally Posted by Intel P4
Sony = Bad

Get another system, Sony make worthless things like SecuRom copy protection for CD's and Games.


I'm trying to replace as many things as possible. The mobo is a P4 2.8, so not too bad. Looking at getting a Raptor HD, and I already have a replacement case (one that actually has airflow, and even fans - features Sony hasn't quite figured out incorporate yet). But am running into some challenges before transferring all the guts. My new case doesn't have a firewire port. Thought I could just dremel a hole, but after inspecting the Sony, I now see that the firewire circuit is incorporated with the 2 front USBs on a single board. So I'll have to keep the 3 together as one unit. But on the replacement case there is no room to add a hole for the firewire next to the 2 existing USB ports. I may have to relocate them on the front of the case somewhere. I suspect I will run into similar problems on the back of the case too...
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Old 29-August-07, 04:23 PM   #6 (permalink)
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Default Re: Sony Mobo manual-Sony Online NonSupport

Quote:
Originally Posted by zenotal
I'm trying to replace as many things as possible. The mobo is a P4 2.8, so not too bad. Looking at getting a Raptor HD, and I already have a replacement case (one that actually has airflow, and even fans - features Sony hasn't quite figured out incorporate yet). But am running into some challenges before transferring all the guts. My new case doesn't have a firewire port. Thought I could just dremel a hole, but after inspecting the Sony, I now see that the firewire circuit is incorporated with the 2 front USBs on a single board. So I'll have to keep the 3 together as one unit. But on the replacement case there is no room to add a hole for the firewire next to the 2 existing USB ports. I may have to relocate them on the front of the case somewhere. I suspect I will run into similar problems on the back of the case too...

instead of contacting sony for the motherboard manual. just look for whatever numbers
the mobo has printed on (serial numbers that is) and google it up .... im sure you can find
their OEM provider .... i mean, is not like sony uses proprietary motherboards anyways
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